Terms of Service

Version 1.0 ·

These terms are an agreement between you and César Arroba, David Martín Bragado, Pedro Miguel Díaz Peña and Pepe Fagoaga, who together operate Bunbird (“Bunbird”, “we”), C/ Menorca 23, Bajo B, 28290 Las Rozas de Madrid, Madrid, Spain. They apply when you create an account, connect an AI assistant to Bunbird, or use an app published on Bunbird. By doing any of those things you accept them.

If you use Bunbird on behalf of an organisation, you confirm that you may bind that organisation to these terms, and “you” includes it.

What Bunbird is

Bunbird is a platform where your AI assistant builds small web apps for a group of people. You describe the app to the assistant you already use, such as ChatGPT or Claude. The assistant drafts and publishes it through Bunbird, and Bunbird runs it. Every app comes with sign-in, data storage, files, live updates, background work and notifications, all provided by the platform.

Apps live in organisations. An organisation is a group of people with roles. The apps published in it belong to it, and its owners and admins decide who may use them. A person can belong to several organisations.

Bunbird is in preview. Access is by invitation, features change often, and some of what the platform will do is not built yet.

Accounts

You need an account to publish apps or to use an app you were invited to. You sign in with an email address and a password, or with a Google account. You must give a working email address and keep your sign-in details to yourself. What happens under your account is your responsibility until you tell us it was compromised.

You must be at least 16 years old and able to enter into a contract. Organisations hold accounts through the people who act for them.

We may refuse an account or an invitation. We may close an account that has not been used for 12 months, after telling you by email 30 days before.

How this agreement is made

You accept these terms when you create an account, whether with an email address and a password or with a Google account. There is no separate signature: creating the account is the acceptance, and we confirm it by email.

Before you finish creating the account you can check and correct what you typed. Afterwards, write to support@bunbird.com and we will correct your details.

Every version of these terms is archived and can be read at its own address, with its date, from the version selector at the top of this page. The version that applies to you is the one in force when you use Bunbird.

These terms are available in English and in Spanish, and you can conclude the agreement in either language.

Your AI assistant acts for you

Anyone with a Bunbird account can connect an AI assistant to it, and only to their own account. You connect it yourself: the assistant sends you to Bunbird, you sign in, and you allow it. Connecting one does not need an organisation’s permission, because the assistant gets nothing you do not already have.

When you connect an AI assistant, you authorise it to act for you, with your permissions. In each organisation it can do only what your role there allows. Bunbird checks your role on every request the assistant makes, so if your role changes or you are removed from an organisation, what the assistant can do there changes at once. What the assistant does through that connection counts as done by you. Review what it proposes before you publish.

What each role lets you, and so your assistant, do in an organisation:

  • Owner: everything an admin can do, and also make someone an owner, change or remove another owner, and delete the organisation. Only an owner can do these. An organisation always keeps at least one owner, and your personal organisation cannot be deleted.
  • Admin: see the organisation and its members; rename the organisation; create drafts and publish apps; change, rename or delete any of its apps and drafts; invite people as members or admins and revoke invitations; change the role of members and admins, and remove them; invite guests into an app; and decide who holds which role in each app.
  • Member: see the organisation and its members; create drafts and publish apps; change and rename the apps they published; and delete their own drafts. A member cannot delete apps, invite people or change anyone’s role.
  • Guest: someone from outside the organisation, invited into one of its apps. A guest cannot see the organisation or do anything in it. What a guest can do inside the app depends on the roles they hold in that app.

Anyone can create a new organisation, within what their plan allows, and becomes its owner. Renaming or leaving an organisation is done in the console, not through an assistant.

What your assistant sends to Bunbird, and what we keep about the connection, is described in the Privacy Policy under “Your AI assistant’s connection” and “Bunbird does not have access to your conversations with your AI assistant”.

The assistants connected to your account are listed in the console under My AI assistants, with when you allowed each one and when it last renewed its access. You can revoke one or all of them there. Once you revoke an assistant, it can no longer renew its access, and the access it already holds expires within the hour. Changing or resetting your password revokes every assistant connected to your account. A connection also ends 30 days after it was last used, 90 days after you allowed it, or if the token it renews its access with is used twice, which suggests someone copied it. The assistant then asks you to allow it again.

Each person sees and revokes only the assistants connected to their own account. To stop someone’s assistant acting in your organisation, change that person’s role or remove them from the organisation.

The assistant itself is provided by its own vendor under that vendor’s terms. Bunbird does not operate ChatGPT, Claude or any other assistant, and what you send to them is governed by their terms and privacy policies.

Acceptable use

Use Bunbird for lawful purposes and within the limits of your organisation’s plan. Do not:

  • break the law, or build apps that help others break it;
  • upload or publish content that is illegal, infringes someone’s rights or harms others;
  • copy, reproduce or publish content you do not own and have no right to use, such as other people’s text, images, music, video, code, designs or trade marks, or another website or app, including by asking your AI assistant to do it;
  • process special categories of personal data (health, biometrics, beliefs, sexual orientation and similar) or payment card data in an app without our prior written agreement;
  • access or try to access other organisations’ apps or data, bypass access controls, or probe the platform for weaknesses other than as our security page (bunbird.com/security/) allows;
  • send unsolicited messages through app notifications, or use the platform for spam or phishing;
  • overload the platform, mine cryptocurrency, or run work unrelated to the apps you publish;
  • resell access to Bunbird or present it as your own service without our agreement.

If you come across content or an app on Bunbird that breaks these rules or the law, write to abuse@bunbird.com with the address of the app and what is wrong. We will look into it and reply.

Fair use

Bunbird is free while it is in preview, with limits meant to be generous. Build apps for your team, your family, your club or yourself, and use them as much as you like. Normal use by a group of people will almost never reach a limit. We do not sell your data, and we do not train AI models on your apps or your data.

Bunbird runs on shared machines, and every app lives next to somebody else’s. Beyond the acceptable use rules above, please do not:

  • scrape, crawl or mass-download other websites, or hammer somebody else’s API through an app;
  • run bots or proxies, or route other services’ traffic through an app;
  • connect accounts, keys or services you are not allowed to use, or break the rules of the services you connect;
  • share one account between several people, or create many accounts to get around a limit.

Every organisation has a plan with limits on what its apps may use. They exist to keep the platform fast for everyone, and they are set so that normal use does not notice them. When an app reaches one, the platform refuses that request and tells the assistant why, and the app keeps running for everyone else. Reaching a limit never costs you anything: Bunbird is free during the preview.

An app that breaks these rules or puts the platform at risk may be slowed down or paused. Honest mistakes happen, especially when an assistant builds something more enthusiastic than you asked for. If that is what it looks like, we will write to you first and give you time to fix it. Only when something is clearly abusive, or is hurting other people right now, will we act before talking. Not sure whether something is fine? Ask before building it: support@bunbird.com.

Illegal content and moderation

Bunbird hosts apps and content that other people publish. What is not allowed is set out in “Acceptable use” and “Fair use” above, together with the law. We do not systematically review drafts, apps or content, before or after they are published. We act on reports and on what we notice while operating the platform, and every decision is taken by a person, not by an automated system.

To report content or an app that you believe is illegal or breaks these rules, write to abuse@bunbird.com with: why you believe so; where it is (the address of the app or of the content); your name and email address (not needed if the report concerns child sexual abuse material); and a statement that you believe in good faith that your report is accurate and complete. We confirm that we received it, look at it without undue delay, diligently and objectively, and tell you what we decided and how you can contest it.

When we remove or restrict content or an app, or suspend or close an account because of what it published, we tell the person affected what we did, the facts we relied on, the rule or the law that applies, whether a report triggered it, and how to contest the decision: by writing to abuse@bunbird.com, and in any case before the courts. We act in proportion to the harm and with regard to everyone’s rights, including freedom of expression.

If we learn of anything that makes us suspect that a criminal offence involving a threat to the life or safety of a person has taken place, is taking place or is likely to take place, we promptly inform the police or judicial authorities of the Member State concerned, or the Spanish authorities or Europol if we cannot tell which one, and give them the information we have.

Under Regulation (EU) 2022/2065 (Digital Services Act), our point of contact for the authorities of the Member States, the European Commission and the European Board for Digital Services, and for the people who use Bunbird, is abuse@bunbird.com, in English or Spanish. A person reads that mailbox.

Your content and your apps

You keep every right you have in the content you upload and in the apps built for you: the descriptions you give, the data people enter, the files they store. We claim no ownership of them.

To run Bunbird we need a licence. You grant us the right to host, copy, process, transmit, back up and display your content and your apps, to the extent needed to provide the service, to keep it secure and to meet our legal obligations. The licence ends when the content is deleted from the platform, except for backups, which expire on their own schedule.

Apps belong to the organisation they are published in. Its owners and admins decide who may use them, and who may change or delete them is set out in “Your AI assistant acts for you” above. If you leave an organisation, the apps stay with it.

You are responsible for the content and the apps in your organisations: for having the right to use them, for what they do with other people’s data, and for giving the people who use them any notice the law requires.

If you, or your AI assistant on your behalf, use content that is not yours, having the right to do so is your responsibility. Bunbird does not check whether you have that right, in drafts or in published apps.

For the personal data inside your apps, you are the controller and we are your processor. The Data Processing Agreement (bunbird.com/dpa/) is part of these terms and sets out what we do with that data.

The platform itself, including its software, SDK, documentation, design and trade marks, is ours or our licensors’. These terms give you no right in it beyond using the service.

If you send us feedback, ideas or suggestions, we may use them without any obligation or payment to you.

Who has access to your apps

Your organisation’s owners and admins decide who is a member or a guest of the organisation, which of its apps each person can open, and with which role. Bunbird applies those decisions. It does not make them.

Keeping that access up to date is your organisation’s responsibility. That includes removing people who should no longer have access, such as someone who has left your company, and revoking invitations that should not be accepted. Removing someone from the organisation also removes the roles they held in its apps.

If someone sees or does something in your apps because your organisation gave them access, or did not remove it, that is not a breach of these terms or of the Data Processing Agreement by Bunbird, and we are not liable to you for what that person, or their AI assistant, sees or does with that access. This covers only access your organisation decided. It does not cover a failure by Bunbird to apply your organisation’s decisions or a failure of our own security: those remain our responsibility, as these terms and the Data Processing Agreement describe. Nothing in this section limits the rights people have under data protection law, or your rights under “If you are a consumer”.

Availability and changes to the service

Bunbird is in preview and is provided as it is, with no promise of availability. We may change, pause or withdraw features, limits or the whole service, and we may take the platform offline for maintenance or in response to an incident. We will try to give notice of changes that affect you, but we cannot always do so.

During the preview, daily snapshots of the platform’s data are kept for 14 days. No restore procedure is maintained, and the preview’s data may be lost. Keep your own copy of anything you cannot afford to lose.

The preview may end at any time. We will tell you by email at least 30 days before, and after that date we may delete the preview’s data.

Fees

Bunbird is free during the preview. Before we charge for anything, we will publish prices and the limits of each plan, and we will tell you in advance. Nothing is charged without a plan you have chosen. A free preview gives no right to a free plan later.

Suspension and termination

You can stop using Bunbird at any time. You can delete your apps and your organisations, as your role allows, from the console or through your assistant, and you can ask us to close your account by writing to support@bunbird.com.

We may suspend or close your account, or take down an app, if you break these terms, if the law requires it, if an app puts the platform or other people at risk, or if an account has not been used for 12 months (with the 30 days’ notice the Accounts section describes). Where we can, we will warn you first and give you a chance to fix the problem.

When an account or an organisation is closed, its data is deleted on the schedule described in our Privacy Policy. Clauses meant to survive, such as those on liability, remain in force.

Warranty disclaimer

Bunbird is provided “as is” and “as available”, to the extent the law allows. We do not promise that the service will be uninterrupted, error-free or secure, that the apps your assistant builds will be fit for a particular purpose, or that any result will be achieved. The apps are built by an AI assistant from your description: check them before relying on them.

Nothing in these terms limits the rights you have as a consumer under mandatory law.

Limitation of liability

To the extent the law allows, we are not liable for indirect or consequential loss, lost profits, lost data or loss of business arising from your use of Bunbird.

These limits do not apply to liability that cannot be limited by law, such as liability for death or personal injury caused by negligence, for fraud, or for wilful misconduct.

If a third party makes a claim against us because of content or an app in your organisation, or because you broke these terms, you will cover the costs and damages that result, to the extent the law allows.

If you are a consumer

You are a consumer if you use Bunbird for purposes outside your trade, business or profession. For you, the following applies in place of anything in these terms that says otherwise.

  • The “Warranty disclaimer” and “Limitation of liability” sections apply only to the extent the consumer law of your country allows. Where Bunbird does not conform to these terms, you have the remedies that law gives you, and we are liable for the damage our breach causes you, including the loss of your data.
  • You do not have to cover claims made against us: the last paragraph of “Limitation of liability” does not apply to you, beyond what the law itself makes you responsible for.
  • We may change these terms for you only for a valid reason stated in the notice: a change in the law, a security need, a feature added or withdrawn, or a change in how the service is provided or paid for. We will tell you by email at least 30 days before, at no cost to you. If a change makes Bunbird worse for you in more than a minor way, you may end this agreement free of charge within 30 days of the notice, and we will close your account and delete your data as the Privacy Policy describes.
  • Nothing in these terms takes away the protection the mandatory consumer law of the country where you live gives you, and you may bring a dispute before the courts of that country.

Changes to these terms

We may change these terms. If a change matters, we will tell you by email or in the console at least 30 days before it takes effect, unless the change is required by law or only adds a feature. If you do not agree, stop using Bunbird before the change takes effect. Using it afterwards means you accept the new terms. If you are a consumer, the section “If you are a consumer” sets out your rights when we change them. The date at the top says when the terms were last changed.

Governing law and venue

These terms are governed by Spanish law, and the courts of the city of Madrid have jurisdiction. This does not affect the protection you have under the mandatory consumer law of the country where you live.

General

These terms, together with the Privacy Policy and the Data Processing Agreement, are the whole agreement between you and us about Bunbird. If a clause is found invalid, the rest stays in force. You may not transfer your rights under these terms without our consent. We may transfer ours to a company that takes over the service, with notice to you.

See also